West Hills Online
Computer Requirements

General Information

To successfully complete online classes at West Hills College, end users must have consistent and convenient access to a computer with the following compatible operating system and browser configuration. 

 

 

Requirements and Download Resources for Edvance360

Minimum Requirements

Firefox or Internet Explorer with Javascript Enabled
Adobe Flash Player

Helpful Resources

Suggested Requirements

Enabling Javascript for Firefox
Enabling Javascript for Internet Explorer
Java

 

 


Additional Suggested Software

Students must check with their online instructors for specific software requirements for each online class.

  • Many instructors use the Respondus Lockdown Browser when they administer tests and quizzes.  This is a special browser that you must install on your computer in order to take a test in Edvance360 if your instructor has decided to use it.  More information  (Contractual obligations prohibit us from providing the free download link for this browser except behind a password protected site such as Edvance360.  Our online students will be able to access this download link from their personal Edvance360 sites).

  • Adobe Acrobat Reader may be necessary to open certain document types from your instructor.
  • Microsoft Office Word is recommended. Microsoft Office products are available to all West Hills students. Instructions are available via the myWestHills portal. 
  • You will need a Media Player that supports videos, audio, and other multimedia used by your instructor in their course.

Communication

  Contact the Help Desk if you need help accessing your student email account.  Help Desk contact information can be found at the bottom of the page.

Please note, this is a minimum configuration!

As with all computer applications, the higher the technology of your equipment, the better and faster the processing. Please check with the instructor for your online class for any other hardware/software requirements specific to the course.  Always be prepared for your online class BEFORE it begins to make your online learning experience the best it can possibly be!


Helpdesk

Questions should be directed to the toll-free Help Desk, 800.266.1114 x2002 or email at helpdesk@whccd.edu.